RecallAI outbound setup

Outbound calling

Call directly from your own phone today, or verify Telnyx to let the AI place an outbound call. Enabling outbound does not alter existing inbound routing.

AI outbound calling not configured

Call from my phone — available now

Uses your iPhone or computer's calling app, not Telnyx. You speak to the contact and use your normal phone number.

Number to callCall from my phone

Opens your device's phone app; you speak yourself using your normal carrier and caller ID. This does not place a Telnyx call or automatically log a conversation in RecallAI. Regular carrier charges may apply.

Telnyx inbound and outbound connection

Checks the Telnyx API key, assigned number, active TeXML application, outbound voice profile and AI assistant without placing a call.

If Telnyx returns HTTP 401, replace the stored TELNYX_API_KEY with a valid Telnyx V2 API key in Base44 app Secrets, then run verification again. Never paste API keys into a chat or the public dialer.

Inbound AI voice and live SMS

For the dedicated RecallAI Telnyx number only. Activating a service may incur normal Telnyx usage charges. No calls or messages are sent by the verification buttons, and your existing shop forwarding stays unchanged.

Inbound AI receptionist — Disabled

Telnyx TeXML must point directly to your AI assistant. The app will not send incompatible Call Control answers. An actual incoming call still needs testing.

Inbound route not freshly verified. Use Verify connection above first.

Type ENABLE LIVE VOICE

SMS recovery transport — Disabled

Requires an assigned Telnyx messaging profile, active U.S. 10DLC campaign, signed v2 webhook and documented customer consent. This only unlocks consented manual messages; automatic missed-call texts are not live yet.

Messaging profile ID is blank. Assign the dedicated number to an approved profile at Telnyx, then save and verify here.

Type ENABLE LIVE SMS

Outbound calls

After successful provider verification, the AI assistant can dial a permitted recipient using your Telnyx number. Calls may incur provider charges. No call is sent until you click the call button.

LeadNumber to call

Opening line (optional)

AI calling is locked until the Telnyx API key, number, AI assistant and voice application are verified. Open Phone system to see the setup checks. You can still call from your own phone using the other tab.

I confirm I have permission to call this person using an AI voice. This may incur Telnyx voice and AI charges; I will comply with calling, identification and recording requirements.

Telnyx webhook

Optional webhook for Call Control event intake. Your current inbound AI receptionist uses the verified native TeXML route and is not changed here.

Webhook URL unavailable

SMS sending remains gated on an approved sender, registered 10DLC campaign, a signed callback, and documented recipient consent—even after activation.

Recent live call events

Verified Telnyx events only; simulations are excluded.

No live calls recorded

Calls appear here after Telnyx sends a verified event.